For successful customer service, you need to master several skills that directly affect the quality of service and the sense of customer satisfaction of your products or services. The skills described in this article will provide you with long-term customer loyalty. Therefore, they should be mastered not only by sales consultants, but by all your employees who contact consumers when they select and buy goods or service packages, or turn to technical support.
According to the results of the study, you can increase your income up to 5% and reduce customer service costs by 20% if you increase the degree of customer satisfaction with the quality of service. Continue reading
1C-Bitrix is the brainchild of 1C and Bitrix. The goal of creating a joint venture is the development of web directions, the development of innovative Internet solutions. Professional content management systems from 1C-Bitrix are in demand among a wide variety of audiences. All offered products are regularly developed and modernized, becoming more advanced and meeting the increasing requirements of users.
Technology does not stand still, they are constantly striving forward. In the field of IT, developers pay special attention to creating products with great functionality and the simplest interface. “1C-Bitrix: Site Management” is a system that is widely used to manage web projects of absolutely any subject and orientation: Continue reading