as a result of which
Characteristics of the target audience
The specific category of people to whom the brand’s advertising efforts are aimed is the target audience of the business or product. It includes not only a cash customer base, but also potential buyers of the company’s products, which have yet to be won to strengthen market positions. This article will discuss the basic laws for identifying and working with the target audience, the types of target audience and segments of the target audience. Continue reading
For successful customer service, you need to master several skills that directly affect the quality of service and the sense of customer satisfaction of your products or services. The skills described in this article will provide you with long-term customer loyalty. Therefore, they should be mastered not only by sales consultants, but by all your employees who contact consumers when they select and buy goods or service packages, or turn to technical support.
According to the results of the study, you can increase your income up to 5% and reduce customer service costs by 20% if you increase the degree of customer satisfaction with the quality of service. Continue reading
How to explain to the customer what his future site will be like? What elements will be placed on the page, and in what order? The answer is simple. If you need to schematically depict the page of a site, prototyping will help you. On the prototype, you can visually assess the location of elements and blocks, as well as make the necessary changes. A prototype is a saving of time and money, because proofreading a finished site already at the design stage is a costly and often unpromising business.
The site prototype is the base, or model of the future site, on which the key elements of the page, the main information and functional blocks are displayed: Continue reading